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Tag: outsourcing

Advantages And Disadvantages Of Outsourcing Customer Service

Posted on February 5, 2022February 6, 2022 by admin

It is the monthly number of tickets, how many customers do you have and your incident percentage. Keep in mind that these three are the most important, but they are by no means the only statistics you will use. The more your calculations are specified, the more effective your customer service team will be. In…

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